Mission & Vision

Mission & Vision

  • We see an organization with aims to understand its guests in the hospitality industry and to design and deliver products and services to our guests that enable it to exceed their expectations. We will always demonstrate the care of our customers through anticipation of their needs, attention to detail, specific excellence, warmth and concern.
  • We see a lean and responsive organization where decision-making is encouraged at every level and with easily adaptabilities of change. An organization that is committed and accountable to its guests and other stakeholders.
  • We see a multi-skilled workforce; including team players who take pride in turning the organization's vision into reality.
  • We see an organization where people are nurtured through continuous learning and skills improvement; and are respected, heard and encouraged to do their best. The Roop Vihar Hotels & Resorts is considered to be the best practice to train and develop its people.
  • We see a diverse workforce that is exposed to different cultures, problems and situations and can use their experiences to enrich local employees in India or abroad.
  • We see the world dotted with Roop Vihar Hotels & Resorts in strategic commercial and resort locations.
  • We see value in enhancing user-friendly technology for our customers and help our personnel by making information more accessible.